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July 2023

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Banking is still very much a human business. Customers need services to manage their lives, acquire the things they need and want, and secure their futures. Conveniences added over the years have disconnected beneficial personal relationships, so need to have new tools to humanize the banking relationship on the customer’s terms. It starts with integrated data across the entire organization data that can give a true 360-degree view of the customer. Understanding customers’ demographic and…